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Documentation / CRM

CRM

Organize customer records, follow-ups, deals, reports, and CRM integrations.

1

Manage leads

Create a CRM workspace using the Company or team name field and Create workspace button shown here. Then open Leads to manage prospects.

Next step: Manage contacts
2

Manage contacts

Create a CRM workspace using the setup prompt shown here. Once created, open Contacts to manage people in the workspace.

Next step: Manage accounts
3

Manage accounts

Create a CRM workspace using the setup prompt shown here. Once created, open Accounts to organize companies and customer records.

Next step: Track deals and pipelines
4

Track deals and pipelines

Create a CRM workspace using the setup prompt shown here. Once created, open Deals to create and track sales opportunities.

Next step: Plan follow-up tasks
5

Plan follow-up tasks

Create a CRM workspace using the setup prompt shown here. Once created, open Tasks to manage customer follow-ups.

Next step: Review calls and activity
6

Review calls and activity

Create a CRM workspace using the setup prompt shown here. Once created, open Calls to review activity and related notes.

Next step: Configure CRM settings and integrations
7

Configure CRM settings and integrations

Create a CRM workspace using the setup prompt shown here. Once created, use Settings to configure workspace and lead-collection integrations.

Next step: Use the CRM developer tools
8

Use the CRM developer tools

Create a CRM workspace using the setup prompt shown here. Once created, open Developer Docs for API examples and inbound webhook guidance.

Next step: Read CRM reports
9

Read CRM reports

Create a CRM workspace using the setup prompt shown here. Once created, open Reports to review sales activity and performance.

Next step: Read the CRM AI Copilot guide
10

Read the CRM AI Copilot guide

Create a CRM workspace using the setup prompt shown here. Once created, open User Guide & Playbook to review the CRM AI Copilot workflow.

Next step: Create an event